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For shipping status,

you can find the latest update by visiting https://www.17track.net/en with your tracking number.
The tracking number is contained in the order confirmation email.
If the tracking number is missing, please log in to your account to locate it.

Please check our  FAQ  page and/ or  Terms Page  before contacting us in regards to general questions. 

If you have a question about your receiving your tracking number, please be sure it has been 3-5 business days after you've ordered as that is the general processing time.

If you have a question about switching items or others related to shipment, PLEASE provide us with an order number.